Small Engine Mechanic/Sales Associate

We are looking for a small engine mechanic for Power by Thomas, a division of Thomas Building Center. Power by Thomas is an authorized STIHL, Honda Power Equipment, and Wacker Neuson dealer. Recently, we’ve added “Prison Blues”, a line of jeans and work shirts manufactured in Oregon.

Job Description:

This individual would be responsible for assisting customers throughout the service request/buying process. Your responsibilities include taking service requests/orders, answering questions relating to the service request/order, receiving payment and executing the service request/order. You should provide quick and efficient service, ensure maximum customer satisfaction, and resolve all queries professionally.

A successful small engine mechanic should provide excellent customer service, consistently maintain the image and vision of the organization, and achieve the sales goals of the company. An outstanding small engine mechanic/sales associate should display a positive attitude, focusing on customer satisfaction, maintain an orderly appearance, and possess excellent interpersonal skills.

Duties and Responsibilities:

Greeting and assisting customers with queries and providing solutions quickly.
Small gas engine diagnosis and repair experience (includes 2 cycle and 4 cycle)
Small electrical tool repair experience.
General service and maintenance.
Possessing excellent product knowledge to inform and increase sales.
Recommending related products to increase customers’ options and enrich the shopping experience.
Accepting and processing orders, operate the POS register and resolve return issues.
Follow up on inquiries/orders to prevent delay and frustration.
Update the product inventory.
Cleaning the customer area during quiet times to ensure a neat appearance.
Ensuring that each customer leaves the store satisfied.

Requirements and Qualifications:

Experience at diagnosing, servicing, and repairing 2 cycle and 4 cycle engines.
Excellent customer service skills and communication skills, both verbal and written.
Moderate computer skills.
Knowledge and use of cash register.
Work well both independently and as a team member.
Good personal appearance.
Frequent bending, lifting/moving up to 50 lbs., reaching, standing walking.
Must be 18 years of age or older.
High school diploma or equivalent.
Must pass pre-employment drug screening.

***We are willing to train the right person***

Job Category: Power by Thomas
Job Type: Full Time
Job Location: Sequim WA 98382
Compensation: DOE
Benefits: Benefits after 90 days

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